delivery_policy

Australian Delivery policy
This Despatch Policy is the leadtime to despatch an order that our sales people can commit to without making separate inquiries to the Factory or Warehouse. We ensure we have sufficient stock and manufacturing capacity to reliably deliver against these leadtimes. We can often do better on request, but you’ll need to check first. We can also provide customised replenishment & stocking solutions for our Account Customers, when particular high-volume products are required on an ongoing basis (so goods are packed and ready to be called-up against a firm order).Our cut-off time for same-day despatch is 11am Melbourne Time.
Despatch Leadtimes for Order Quantities
Core & Economy Ranges	1 - 50	51 - 100		101 - 300	301 - 500		501 - 1000		>1000
TWIN Series L Series	Same day						Determined upon request
K Series M Series F Series J Series O Series Fittings & Tube ends	Same day	2 days		3 days except JB, JD & OO wheels - determined on request	8 days except MT, MV & MB wheels - determined on request		14 days * except OS wheels - determined on request		Determined on request
H Series W Series Pneumatics General Purpose Wheels				5 days except HB wheels - determined on request	10 days		Determined upon request
Albion Ranges	1 - 50			51 - 100			101 - 300
Albion 72 Albion 310 Albion 410 Albion 610	Same day			5 days			Determined upon request
Albion 700 Albion 850	Determined upon request
Specialised & Deluxe Ranges	1 - 20		21-50		51-100			>100
Wheels & castors (excluding S/S) Leveling feet, buffers & floor locks	Same day		5 days		Determined upon request			Determined upon request
Stainless steel	Same day		Next day		5 days
Liftmaster Ranges	1 - 2		3-5		6-10			>10
Binlifter - Ecolift 50 Binlifter - Simplicity Plus 150 Strongarm - Crane	2 days		3 days		5 days			Determined upon request
Binlifter - Universal 250	3 days		5 days		Determined upon request
Electrodrive Ranges	1 - 10					>10
Tuglet Tug Classic Power Trolley	35 days					Determined upon request
Spare Parts	3 days
Normal Delivery Leadtimes From Time of Despatch
Fallshaw distribute within Australia out of our Melbourne Factory and our Brisbane Assembly Warehouse. Next-day delivery to most NSW locations is possible from either Melbourne or Brisbane. On occasions when Brisbane does not have sufficient stock of a particular item (and for specialized items not stocked in Brisbane) we fulfill the order from Melbourne (in this case add 1-2 days to the lead times below). All overseas shipments are dispatched from Melbourne.
Metro Melbourne, Sydney, Canberra, Brisbane, Adelaide & Gold Coast				Next day
Regional Vic & NSW, Southern QLD (South of Rockhampton)				2 days
Perth, Hobart, Townsville				3 days
Kalgoolie, Alice Springs, Darwin, Launceston				4 days
Regional and remote Australia (from Melbourne &/or Brisbane)				5 days
Transit times may vary due to circumstances outside the control of Freight Forwarder. All days listed are working days. **Freight for WA departs on Tuesdays and Fridays