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1300 934 471

Castor fitting service

Need help fitting castors to your equipment?

Our authorised service agent Serviced Equipment can come to you!

Make a booking

Prices start from $130 per hour.

(Fittings charged separately)

Maintenance and fitting

Under average conditions of intermittent use, Fallshaw castors will run for 5 years without maintenance. If the castors are in constant use, this reduces to 1 year.

Castors will not swivel properly unless they are mounted vertically. Otherwise they will track to one side.

Heavy trolleys need plate mountings, but the base of the trolley must be strong enough to withstand the load. Never mount a plate castor by three bolts only. Never skimp on the mounting base.

You can get up to 8 mm of adjustment with washers, or an off cut of tube tightly jammed between leg and castor—but do not let it float. Tighten tubular fittings firmly, but do not over-tighten.

You should retighten castors after 3 months of use, and annually after that. We recommend ‘3 finger’ tightness—the amount of torque you can get onto a standard spanner using your 3 middle fingers.

Medium duty castors are often mounted into tubular legs. But again, it is important that these legs stay vertical.

We recommend that the leg never extend more than 125 mm below the nearest support, and (apart from the lightest uses), the tube should be 1.4 mm thick or more. Thinner gauges often split. If you wish to use lighted gauge in the rest of the trolley, insert a sleeve for at least 150 mm where the castor is mounted.

Never put a round expanding fitting into a square tube as when the trolley hits a bump, the tube is likely to elongate, and the castor may fall out. We do have square fittings, and ask that you use them. If for some reason you need to put round into square, then weld an insert sleeve of round tube (remember—our smallest fitting needs 3/4” ID). When using Directional Lock (DL) type castors it is best to use the solid swivel stem and weld or bolt it in—screwed types can become misaligned. To achieve the best performance from the larger 175 mm and 200 mm castors use solid stems.

When fitting expanding stem castors, make sure that the fitting is fully inserted into the tube, with the tube firmly down onto the castor head rivet, before tightening it up (you may have to remove some of the burr on the inside of the tube before you try to push the fitting in). After making sure the weld on the inside of the tube is not excessive, align it with one of the slots down the outside of the adaptor fitting. Put the fitting into the tube all the way, then put some sideways pressure on to it to help the fittings grip, then tighten the stem bolt firmly. Do not over-tighten, or you will make it hard to remove later. It is advisable that any tube fitting on expanding stem castors be checked after the first 3 months, and then yearly to make sure the tube fitting is fully and firmly into the tube and the tightening nut is firmly but not over tightened.

Grease in both the swivel head race and the wheel serve three purposes:

  • Prevents rusting of the balls and raceways:

  • Prevents galling

  • Reduces noise

It does not need a lot of grease to do this. Too much is unsightly and only attracts dust. A liberal smear is all that is needed. If you only have a few castors to grease, use your finger to apply the grease, then wipe off the excess with a rag or use a needle tip grease gun.

If you have many of them we suggest the following:

  • Turn the trolley upside down and remove the wheels.

  • Re-grease the head, either through the grease nipple if fitted, or by a needle tip fitting on a grease gun. You will need to lift the seal on the heavier range of castors with a sharp pointed screwdriver. Two full squirts are usually adequate, but make sure enough grease gets through to the centre so it can descend to the bottom race.

  • Check the wear of the axle bushing. Reuse if not heavily worn, otherwise replace. Smear about a teaspoon of grease along the inside of the wheel bearing with your finger, taking care to force the grease up into the rollers and reassemble.

  • Be careful of the lip seal on the wheel as you reinsert the axle bushing into the roller bearing wheels. Make sure the axle bushing is clean as you reinsert it.

  • Reassemble the wheel into the castor. Replace washer where fitted. A drop of Locktite High Assembly Strength solution on the axle thread is a good precaution.

  • Use a No. 2 bearing grease (not sodium based).

Any slackness present in plain bearings or roller bearings can often be improved by replacing the axle bushing. If necessary, the plain or roller bearings can be replaced as well. Often simply re-greasing B type bearings is enough, though they can also be replaced if necessary. Sealed precision Q type bearings seldom wear sufficiently enough to need attention.

Preventative maintenance, breakdown repair service, fitting

serviced equipment logo

Serviced Equipment is a leading provider of preventative maintenance and breakdown repair services for the health and industrial sectors, and the authorised service agent for Fallshaw and Electrodrive.

Staff are well trained and comply with relevant standards and certification, including but not limited to:

  • iPRO Live certification (essential within the Healthcare Sector)

  • Electrical safety checks to Standards—AS/NZS 3760 and 3551

  • Asset management and database management to comply with AS/NZS 3551

Their work includes providing certificates, service history, tagging and record keeping to ensure full compliance as part of formal audit programs.


1300 934 471 (within Australia)

7am–5pm, Monday to Friday





Serviced Equipment, our authorised service agent can do the work for you. Their expert knowledge on wheel and castor selection and fitting means you can have the right castor fitted correctly.

The technicians at Serviced Equipment have spare parts and expert product knowledge to keep your Electrodrive equipment running in optimal condition for years.

The technicians at Serviced Equipment are fast and reliable and can often get to you same day or next day to get your Electrodrive equipment back up and running ASAP. If location, time commitments or complexity make this impractical, then loan equipment can be sent to you to use while your unit is returned to base for repairs.

All our technicians are nationally accredited to test and tag under the In-service safety inspection and testing of electrical equipment (AS/NZS 3760:2003) standard. This includes (but not limited to) the test and tagging of batteries, chargers or general power tools and appliances.

Serviced Equipment specialises in servicing electro-mechanical industrial equipment (otherwise known as plant items) across a broad spectrum of downstream industries. Their highly skilled and experienced technicians have the ability to inspect, diagnose and repair almost any fault with an electro-mechanical machine. This might include worn components in a walkie-stacker (smaller forklifts), rewiring a steering controller, calibrating scales, welding and customising specialised trolleys, replacing oil in hydraulic actuators and much more.

Within the healthcare sector, Serviced Equipment’s expertise includes servicing:

Patient transportation and handling equipment

  • Mobile floor hoists

  • Wheelchairs

  • Power chairs

  • Wheelchair movers

  • Mobility scooters

  • Strollers

  • Bed movers

Kitchen equipment and hospitality services

  • Motorised meal delivery systems

  • Sluice machines

  • Commercial dishwashers

  • Ice makers

  • Water filtration systems

  • Mobility scooters

Laundry equipment

  • Tugs and linen movers


Fallshaw Wheels & Castors is a member of the Fallshaw Group
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