Fallshaw's factory and main stock holding is in Melbourne, Australia. We also carry small stock holdings in Brisbane and Sydney. We have a national freight policy, whereby we subsidise freight prices from Melbourne to other Australian destinations so that there is no price disadvantage to receiving stock direct from Melbourne rather than from a local branch. This helps us to prevent double-handling and thereby reduce costs. This keeps our prices competitive for all our customers.
This Despatch Policy is the lead time to despatch an order that our sales people can commit to without making separate inquiries to the Production & Assembly Factory. We ensure we have sufficient stock and manufacturing capacity to reliably deliver against these lead times. We can often do better on request, but you'll need to check first. We can also provide customised replenishment and stocking solutions for our account customers, when particular high-volume products are required on an ongoing basis (so goods are packed and ready to be called up against a firm order).
If an order is placed before 10am (Melbourne time), goods are available for collection or despatch from 3pm until 4pm the same day, and anytime the day after.
If an order is placed after 10am (Melbourne time), goods are available for collection or despatch from 12pm until 4pm the next day, and anytime the day after that.
Wheels and castors |
1–50 (VHD 1–20) |
51–100 |
101–300 |
301–500 |
500+ |
General castors (except Very Heavy Duty castors— |
Same day |
2 days |
3 days |
8 days |
Determined upon request |
Very Heavy Duty (VHD) castors |
3 days |
Determined upon request |
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Build your own range |
Determined upon request |
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Trinity and Trinity EBC |
3 days |
8 days |
Determined upon request |
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General wheels |
Same day |
3 days |
Determined upon request |
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Pneumatic castors and wheels |
Same day |
3 days |
Determined upon request |
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Specialised castors and wheels (exceptions noted on product pages) |
Determined upon request |
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Materials handling equipment |
1–2 |
3-5 |
6-10 |
11+ |
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Electrodrive powered tugs, powered trolleys, bed movers |
10 days |
16 days |
30 days |
Determined upon request |
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Liftmaster bin lifters and trailers |
10 days |
16 days |
30 days |
Determined upon request |
Within Australia |
International |
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Next day |
Melbourne, Sydney, Canberra, Adelaide |
10–15 days |
New Zealand |
3 days |
Brisbane, most Vic, NSW & ACT regional areas |
24–30 days |
Asia |
5 days |
Perth, Hobart, Townsville & Far North Qld |
30–35 days |
North America |
6 days |
Kalgoorlie, Alice Springs, Darwin, Launceston |
30–35 days |
Africa |
7 days |
Remote areas of Australia |
35–40 days |
Europe |