How to Ensure You Receive Fallshaw Emails – Whitelisting Instructions | Fallshaw Wheels & Castors

Fallshaw Email Whitelist Guide

How to Ensure You Receive Fallshaw Emails

Instructions on how to 'whitelist' Fallshaw Group in your emails, to prevent emails going into your junk folder.


Microsoft Outlook (new version)

  1. Go to Settings (gear icon in the top right) → MailJunk email.
  2. Select Safe senders and domains.
  3. Click Add safe sender and enter fallshaw.com.au.
  4. Click OK, then Save.
Emails whitelisting in new outlook

Microsoft Outlook (older version)

  1. Go to ...(three dot signs in the top right) → BlockJunk E-mail Options.
  2. Click on the Safe Senders tab.
  3. Click Add, enter fallshaw.com.au, and click OK.
  4. Click Apply or OK.

Step 1:

Emails whitelisting in old outlook

Step 2 and 3:

Emails whitelisting in old outlook

Gmail (Web)

  1. Click Settings (gear icon) → See all settings.
  2. Go to the Filters and Blocked Addresses tab.
  3. Click Create a new filter.
  4. In the From field, enter @fallshaw.com.au.
  5. Click Create filter.
  6. Select Never send it to Spam, then click Create filter.
Emails whitelisting in Gmail

Note: Gmail mobile app doesn’t allow creating filters. Instead, open a Fallshaw email in Spam and tap “Report not spam”.


Apple Mail (Mac)

  1. Open MailPreferencesRules.
  2. Click Add Rule and name it “Whitelist – fallshaw.com.au”.
  3. Set the condition: FromEnds with@fallshaw.com.au.
  4. Under Perform the following actions, select Move MessageInbox.
  5. Click OK and ensure the rule is enabled.

Mozilla Thunderbird

  • Mark as Not Junk: If an email from Fallshaw is in Junk, right-click it and choose Mark as Not Junk.
  • Add to Address Book: Add @fallshaw.com.au addresses to your contacts—Thunderbird won’t treat them as junk.
  • Junk Settings: Go to ToolsAccount SettingsJunk Settings and choose an address book to trust.